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As the UK market leader in primary chilled distribution, the scale and reach of our transport network enables us to support the growth and changing needs of your business.

Whilst we can provide dedicated vehicles, the majority of orders are consolidated via our ‘shared user’ network.  This provides manufacturers with a highly cost efficient and reliable transport solution.

Whether triggered by promotions, specific events or seasonality, we are adept at flexing our resources to manage changes in demand.  This responsiveness maximises your product availability on shelf.

Our operational teams understand the specific requirements of each delivery location.  We use this knowledge to schedule our deliveries and ensure orders are presented in a ‘retailer ready’ format. This increases the likelihood that deliveries are made without complication.

Core Services

We pride ourselves on being a reliable and easy company to do business with.

  • Web Portals

    We provide a web portal for customers to place orders. It is simple to use, ensure timely information is available to all parties and eliminates the risk of keying errors.

  • Delivery Window

    We then confirm a collection window and provide a plan for the pallets, dollies or cages to be loaded onto the trailer.

  • Consolidate Orders

    This step allows us to efficiently transfer stock across our network, ensuring our national fleet can reach even the more remote locations, every day of the week.

  • Shared Transport

    At the same time we consolidate the orders we receive for a specific retailer RDC onto the lowest number of deliveries necessary. This reduces complexity for the retailer and keeps transport costs to a minimum.

  • Customer Support

    If you have a query about a delivery, simply call our central Customer Service team. Our systems provide real time access to the location of every vehicle and order.

  • Proof of Delivery

    After delivery, drivers return the Proof of Delivery (POD) paperwork. These documents are available electronically on our web portal within 24 hours of receipt at our processing facility.

  • Delivery Performance

    After each trading period we are able to provide a set of Key Performance Indicator (KPI) reports which indicate the delivery performance achieved.

Premium Features

The nature of our customers’ production planning often requires us to deliver an enhanced level of service.

  • Delivery Time Picker

    If required NFT can collect at a fixed time of the day or over a longer time window.

  • Longer Turnaround Time

    This can provide manufacturers a longer production window or to ensure finished product is removed from site in a timely manner to minimise site congestion.

  • KPI Reporting

    We commonly provide these customers with a more comprehensive set of SLAs monitored via KPIs to help them to better manage their business performance.

  • Personal Account

    This information also helps to identify opportunities where NFT can work collaboratively to increase the effectiveness of our services. We provide a dedicated account manager to assist in this task.


There are a range of options that can add further value to the transport services that NFT offers.

  • Retailer Compliant

    Whenever possible we aim to transport orders that are fully Retailer compliant to avoid rejected deliveries and product damages in transit. We will take additional measures on behalf of the manufacture to achieve this.

  • Return Handling

    If required, NFT can manage the collection of product returns and product recalls under the direction of our customers.

  • Equipment Returns

    Via our returning vehicles we have the capacity to collect and return equipment such as dollies, trays and pallets according to the requirements specified by each Retailer.

  • RFID Tracking

    NFT has the technology to utilise RFID tagging of products. This provides an additional level of order tracking, speed and accuracy through the network.

  • Dual Temperature

    NFT’s fleet is capable of operating dual temperature regimes. This capability lends itself to the transportation of produce or ‘time critical’ ambient categories such a fresh bakery products.

Fleet Safety Award Environment Gold Medal Health and Safety