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LIVE QUERY DESK:                  HOURS OF OPERATION:         24/7

 06:00 – 20:00                                                                                                                 

01773 523445 / 01773 523464 / 01773 523519 / 01773 523414 / 01773523435

20:00 – 06:00

07860260865

FAX:                                        0845 434 6005

EMAIL:                                    customer.services@nft.co.uk

 Our aim is to provide a single point of contact for all customer related matters and to enhance the timeliness and quality of response to queries.

Whether you contact us by telephone or by e-mail, your call will be logged and you will be given a unique reference number.  The details of your query will be taken, and our aim is to respond within two hours with an update.

 VOLUME CALL OVER QUERIES:

 08:00 – 18:00 Daily                01773 523550     portal.queries@nft.co.uk

 Missed the cut off time

  • Amended order/Retailer amended order
  • Access to Portal due to User Name/Password issues

POD REQUESTS:                         01773 523538                  PODS@nft.co.uk     

M&S BFP QUERIES:                   01773 523538                  BFP@nft.co.uk

POD WEBSITE QUERIES:        01773 523460                   Oneview@nft.co.uk

Fleet Safety Award Environment Gold Medal Health and Safety