As a logistics business, our people are our greatest asset, and we seek to employ the best at all levels.
Our business is built around two main cornerstones - planning, and customer relationships. To transport around 50,000 tonnes of fresh food per week around the country, and to get it there on time, requires military-style planning - but this on its own is not enough. We expect our planners to be creative, always questioning the current status quo and constantly coming up with new ideas to keep us ahead of the game and to satisfy our customers requirements.
When an NFT driver is on the road, he is responsible for a modern articulated lorry worth over £100,000, in addition to a consignment of fresh food worth in the region of £20,000. Our driver is also our ambassador, and main point of contact with our customers, and is expected to deal with the difficulties and frustrations of handling a large goods vehicle on an increasingly crowded road network. In addition, we now have GPS technology installed in a significant number of vehicles, and our drivers use systems to keep in contact with us whilst they are out on the road.
Whilst we invest in computer systems to enhance our capabilities, we still rely on people to make the key day-to-day decisions to ensure our service and efficiency is maintained. Our traffic offices are operated by empowered, highly trained staff at all hours of the day and night, who deal with anything from a broken-down vehicle or a blocked motorway, to rapid changes in customer orders or volumes.
We work in a fast-moving, ever-changing environment, and as such rely on the quality of our staff to identify key areas for change and remain motivated to see them through to completion. We have implemented a system of daily review at all of our sites to assist in this process, and to encourage focus and visibility of our key performance indicators and our performance against targets, at all levels.
We have a history of promoting from within, and our large network provides many opportunities for development and progression. Our business is forward-thinking, and NFT can provide the right people with a good grounding for all aspects of logistics, enabling progression outside the company within a manufacturer or major retailer environment as well as internally.
